Shopping with Arctic Fashion is easy and secure. The online ordering interface is in English. Due to the origin of the products we sell, some product names may include words in Finnish or Swedish.
1. Adding products to your basket
Choose the item you are looking for selecting the relevant product category.
Once you have found a product you like, select the colour option (if applicable) and add it to your basket by clicking on "Add to basket" button. You will then be taken to your basket page where your choices so far will appear.
You can 'Continue Shopping' and repeat this step until you have all the products you wish to purchase in your basket.
The prices shown on the site are per unit and shown in pound Sterling (GBP). For earrings, a unit is one pair of earrings (thought we would mention this for avoidance of doubt!). Some items may come in packs of 2, 3, 4 or six - if this is the case, the price is per pack and this will be clearly indicated. Although Arctic Fashion is owned and run by an experienced team, it is still a start-up. We have not yet reached the VAT registration limit, and thus the prices do not include VAT. We hope that with your support, we can grow.
2. Your shopping basket
The 'Your shopping basket' area on the top right of the screen shows you the total number of products and the total value of your basket, inclusive of P&P. At any time you can click on the basket to view its contents. On the 'Your shopping basket' page you can change the desired quantity of each product, remove products from your basket, proceed to the Checkout or Continue Shopping.
If you have received an Artic Fashion Promotion Code (e.g. ABC123), just enter it into the box provided and click 'OK'. The promotion description and details will be displayed in your shopping basket, and the total amount will be shown net of any discount. Click 'Continue shopping' to continue browsing and to make further selections, or if your order is complete, click 'Checkout'.
Check the list of products is correct, then click on the Checkout button on the 'Your Shopping Basket' page. You will now enter the secure checkout pages, with the following steps:-
Your details: Enter your details for billing purposes, and for delivery if the goods are to be shipped to you.
Delivery details: Enter delivery details if different from your billing address.
Payment: Check the order details, then Enter Credit or debit card details and 'Confirm Order'.
Order confirmation:This follows a successful payment, and means that your order has been successfully placed. Each screen has help instructions.
Your billing address is the address to which your credit card is registered. If you wish your goods to be delivered to an alternative address you must first authorise it with your credit card company. Make sure the email address you enter is correct, as it will be used to send you the order acknowledgement and despatch notification.
If you wish us to send the products to another person, or to your work address for example, then you need to fill in separate delivery details. We can currently deliver to United Kingdom only.
You can pay securely online with a debit or credit card. We can currently accept Visa, Mastercard, Delta, Maestro, Switch and Solo.
Please note that we cannot currently accept American Express, Diners or Electron cards, or Paypal.
Once your payment has been processed, you will be taken to the order confirmation screen. That means your order is now complete, and this screen is your electronic receipt and has your order reference number on it. Please print the order confirmation for your records. We will also send you an order acknowledgement by email.