Security and Privacy
This online store is currently not taking orders as we are preparing for the Christmas season, and making sure that the site continues to comply with the Payment Card Industry Data Systems Security (PCI-DSS) best practices.
In addition, your credit card details are not stored on a server that would be accessible via the Internet. This is a further step for your protection, only available by leading ecommerce sites provided by a UK technology company Smart Media Limited. This unique technology that gives you the strongest possible protection is patented in, UK patent number GB2366015.
Arctic Fashion is a registered data user under the Data Protection Act. Our registration number is Z2492447. The information you provide on this online store will be held by Arctic Fashion and not by any third parties.
Use of your information
Your name and address details you provide on this site will be held and used by us for order processing, administration of your orders and/or accounts, dealing with enquiries or complaints, crime and fraud prevention.
If you have opted in to such communications, your email address and postal address may be used by us to tell you about our products and services from time to time.
In our email marketing, we may use reputable and professional marketing service providers to make sure that we adhere to the best practice guidelines in our email marketing. This means that the marketing email may technically be sent via a carefully selected third party.
As required by the Internet Shopping Is Safe (ISIS) Code of Practice, we will retain your order information for a minimum period of one year from the purchase.
Disclosures of your information
- We will not disclose your information to any other companies.
- Where required by law or legal proceedings, we may disclose your information to credit agencies and to other people in relation to enquiries concerning the prevention and detection of fraud or crime or the apprehension or prosecution of offenders.
We use a feature of your Internet Web Browser called a 'Cookie' on our website. A Cookie is a very small text file that your Web Browser places on your computer's hard disc. Our Cookies are only used to store a unique identifier. They do not store any information about you, your orders nor any password or credit card information.
This cookie allows us to welcome you when you return to the website next time, and to make sure you do not loose your basket content in case your shopping is interrupted for any reason.
Initially, the Cookie relating to our website will remain on your hard disk for a few days. When you place an order, we ask you to sign up for our 'remember me' facility, which extends the Cookie to be stored indefinetely. This will allow us to recognise you as a valued Customer. This 'Remember Me ' facility also means that you do not have to register to the site or give your details before they are needed to process your order.
For security reasons you will still need to enter your password to access your details.
Like many other websites, Arctic Fashion uses Google Analytics to analyse website usage. This means that when you visit our website, a Google cookie is also issued. This allows us to analyse website usage anonymously, ie. without connecting the usage statistics to the data you enter when placing an order. The result is aggregate data that tells us how many users looked at certain products for example. No data you enter on this website is sent to Google.
We also use in-depth analysis of the checkout process to help us improve the website and make it easier to use. Should you have a problem in placing an order, we may be able to use this information to help you.